Online University WGU’s Strategy For Fraud-Free Test-Taking

Online universities have become common as extra college students are trying to find handy, bendy ways to earn levels. They are especially popular amongst nontraditional college students, like new parents who need to take classes at their very own tempo or full-time professionals who need to take night publications to advance their careers.
Western Governors University (WGU), a nonprofit on-line college based totally in Salt Lake City, become based in 1997 via 19 governors of western U.S. States to create a skilled body of workers. The college now serves those who need to take on line lessons, grading them with a competency-based totally machine that requires them to demonstrate they have got discovered the required materials.
But how do educators make certain students aren’t cheating their ways to levels if all instructions and exams are performed remotely? Maureen O’Brien, WGU’s director of evaluation management, lately told PYMNTS how the university verifies its college students and the way it balances the need for authentication with no trouble of use.
Trust, But Verify
One of the biggest types of schooling-related fraud is as easy as it is common: students sending a person else to take tests for them. This form of fraud performed a full-size function in this 12 months’ broadly publicized university admission scandal. Wealthy mother and father took benefit of lax authentication methods and paid surrogates up to $75,000 to take college admission exams for his or her children. This problem is exacerbated in an internet environment, in which identification methods can’t be bodily checked by way of employees.
WGU makes use of numerous methods to make certain take a look at-takers are who they are saying they’re.
“To get into the checking out, they log in with their signal-on credentials, [including] their specific user ID and password,” O’Brien stated. “They have to show a central authority-issued photo ID [to a proctor on a webcam], and the call has to in shape the call inside the pupil account.”
Students can without difficulty provide that information to accomplices, however, that means similarly verification measures are necessary. WGU used to depend on keystroke biometrics, which verifies customers with the aid of studying typing patterns and pass-referencing them with students’ collected statistics. O’Brien said that this program had many flaws and did not match the university’s wishes, ensuing in its termination.
“We got lots of fake positives, as it turned out human beings typing once they’re now not confused [exhibit] one of kind conduct from once they’re pressured,” she stated.
The college began using a webcam-based machine in 2015. WGU college students have issued an external webcam that they’re required to apply in place of their laptops’ integrated cameras. The cameras meet sure dimensions and specifications, allowing proctors to reveal take a look at-takers, affirm their identities and make certain they may be now not cheating.
“We consider the external webcam gives us the high-quality view of the testing environment,” O’Brien said. “First, the proctor greets the student. Then, they do a 360-degree test of the surroundings, so the scholars can’t have notes posted up on the wall.”
The digicam’s audio is also essential in the prevention of dishonest. Proctors can listen to what is taking place in the take a look at-taker’s surroundings and make sure that the student doesn’t have an off-screen partner telling them the answers.
“The proctor can pay attention what’s taking place inside the room,” O’Brien said. “If there’s a few disturbance or whatever, the proctor can continually halt the examination and inquire with the student or do a further experiment.”
Stress-Free Studies
Authentication precautions like those may also cause greater comfortable tests, however, they also can make already traumatic situations even extra taxing.
“We don’t want it to be intrusive or annoying,” O’Brien said. “We’re continual… [making] positive that it’s a seamless and first-class enjoy for the scholars. As nice as it is able to be, anyway, because they’re really inclined even as they’re being examined.”
WGU’s Take a Break program, which earned a Nonprofit Innovation Award from the U.S. Distance Learning Association, reduces strain on college students by way of permitting them to take one 10-minute damage every hour without compromising protection. Students in want of a ruin click on a button that signals the proctor, which blocks access to the examination for the subsequent 10 mins and stops them from getting access to questions they already spoke back or skipped.
“You can’t go off, take damage, examine, pass again and solution a question,” O’Brien defined. “[The program] at the beginning came out of an accessibility requirement, but all of our college students gain from it.”
Verification Through Stylometry
WGU is asking into a number of technologies to balance verification without problems of use, a priority for the college. Facial and voice popularity would pass a protracted manner closer to imparting seamless verification procedures, but O’Brien believes the remaining intention is verification via the check materials.
“Some form of stylometry evaluation might be fabulous – with a view to recognize that, sure, that is totally constant with how this student has been writing,” O’Brien stated. “Obviously, you’ll anticipate with the aid of the give up in their degree program they might be improved from how they commenced out, however, there would probable be nonetheless a sure primary style that you may say, sure, that’s without a doubt them.”
Individual stylometry evaluation is still just a dream, but as era grows more superior, it is probably the key to seamless consumer verification in on-line schooling.